Terms of Service
Effective date: March 1, 2026
These Terms of Service ("Terms") govern your access to and use of Story Magic's websites and platform (collectively, the "Service"). By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
1. Eligibility
You must be at least 13 years old (or 16 in the EEA) to use the Service. By using the Service you represent that you meet this requirement. If you are using the Service on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms.
2. Account Registration
- You must provide accurate, current, and complete information when registering.
- You are responsible for maintaining the security of your account credentials and for all activity under your account.
- You must notify us immediately at legal@storymagicapp.net if you suspect unauthorised access.
- You may not share your account with others or create accounts on behalf of third parties without our written consent.
3. Plans, Payments, and Billing
3.1 Free plan
The Free plan is provided at no charge subject to the usage limits described on our Pricing page. We reserve the right to change or discontinue the Free plan with 30 days' notice.
3.2 Paid plans and trials
- Paid plans (Starter, Pro, Creator) are billed monthly or annually in advance.
- A 7-day free trial is available on Starter, Pro, and Creator plans. Your card will not be charged during the trial. If you do not cancel before the trial ends, you will be charged the applicable plan rate.
- All fees are in US dollars and exclusive of taxes. You are responsible for all applicable taxes.
- Payments are processed by Stripe. By providing payment information you authorise us to charge the selected payment method on a recurring basis.
3.3 Upgrades and downgrades
You may upgrade your plan at any time; the new rate takes effect immediately with a prorated charge. Downgrades take effect at the end of your current billing period. Unused script quota does not roll over.
3.4 Refunds
Payments are non-refundable except as required by applicable law or at our sole discretion. If you believe you were charged in error, contact us within 30 days.
4. Acceptable Use
You agree not to use the Service to:
- Upload content that is unlawful, defamatory, obscene, or infringes the rights of third parties.
- Generate audio that impersonates a real person without their consent, or creates deepfakes intended to deceive.
- Clone a voice without the explicit written consent of the person whose voice is being reproduced.
- Attempt to reverse-engineer, scrape, or circumvent any security measures of the Service.
- Resell or redistribute access to the Service without our written permission.
- Use the Service in any way that violates applicable laws or regulations, including export control laws.
- Engage in any activity that imposes an unreasonable or disproportionately large load on our infrastructure.
We reserve the right to suspend or terminate accounts that violate these rules without refund.
5. Your Content
5.1 Ownership
You retain all intellectual property rights in the scripts, voice samples, and other content you upload ("Your Content"). By uploading content, you grant Story Magic a limited, non-exclusive, royalty-free licence to process, store, and transmit Your Content solely to provide the Service.
5.2 Generated audio
Subject to your compliance with these Terms and your plan's commercial use rights, you own the audio output generated from Your Content. Free and Starter plan outputs are licensed for personal, non-commercial use only. Pro and Creator plan outputs include commercial use rights as described on the Pricing page.
5.3 Our licence to improve
We do not use Your Content to train AI models without your separate, explicit consent. We may use anonymised, aggregated usage metrics (not your content) to improve the Service.
5.4 Content responsibility
You are solely responsible for ensuring you have all necessary rights to upload and process Your Content through the Service, including rights to any third-party scripts, music references, or voice recordings.
6. Voice Cloning
Voice cloning features (available on Pro and Creator plans) allow you to create a synthetic voice model from an audio sample. You represent and warrant that:
- You have obtained the explicit, informed, written consent of the person whose voice is being cloned.
- The voice sample is legally obtained and you hold all necessary rights to use it.
- You will not use cloned voices to impersonate, defame, or deceive.
Violation of this section may result in immediate account termination and legal action.
7. Voice Marketplace
If you apply to join the Story Magic Voice Marketplace as a voice talent, additional terms govern your participation, including revenue share, quality standards, and content restrictions. Those terms are provided during the application process and supplement these Terms.
8. Intellectual Property
The Service, including its software, AI models, interface, and branding, is owned byStory Magic and its licensors and is protected by copyright, trademark, and other laws. You may not copy, modify, distribute, sell, or lease any part of the Service, or reverse-engineer any of our software, except as permitted by law or with our written consent.
9. Third-Party Services
The Service integrates third-party services including ElevenLabs (text-to-speech), OpenAI and Groq (language models), Clerk (authentication), and Stripe (payments). Your use of the Service is also subject to those providers' terms of service and privacy policies. We are not responsible for the practices of third-party services.
10. Disclaimers
The service is provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be uninterrupted, error-free, or that generated audio will meet your specific requirements.
11. Limitation of Liability
To the fullest extent permitted by law, Story Magic and its officers, directors, employees, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits or data, arising from your use of the service. Our total aggregate liability to you for any claim shall not exceed the greater of (a) the fees you paid in the 12 months preceding the claim or (b) US $100.
12. Indemnification
You agree to indemnify and hold harmless Story Magic and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from (a) your use of the Service, (b) Your Content, (c) your violation of these Terms, or (d) your violation of any third-party rights.
13. Termination
You may cancel your account at any time from your account settings. We may suspend or terminate your access immediately for breach of these Terms, without refund. Termination does not affect rights or obligations accrued prior to termination. Sections 5 (Your Content — ownership), 8, 10, 11, and 12 survive termination.
14. Governing Law and Disputes
These Terms are governed by the laws of the State of California, USA, without regard to conflict-of-law principles. Any dispute arising from these Terms or the Service shall be resolved by binding arbitration under the rules of the American Arbitration Association, except that either party may seek injunctive relief in a court of competent jurisdiction. You waive any right to participate in a class action lawsuit or class-wide arbitration.
15. Changes to These Terms
We may update these Terms from time to time. For material changes we will provide at least 14 days' notice by email or in-app notification before the changes take effect. Your continued use of the Service after the effective date of the revised Terms constitutes your acceptance.
16. Contact
Questions about these Terms?
Story Magic
Email: legal@storymagicapp.net